Yes Labs private GPT solutions
TouchGPT
A private GPT that automates customer relations based on a deep understanding of your unique business
A private GPT that automates customer relations based on a deep understanding of your unique business
We start with an established GPT model.
Then we train it on your proprietary business data and systems, market intelligence, and customer relations concepts.
Then we give it your voice.
The result is a chat-driven private GPT artificial intelligence platform that intimately knows your business and market, and can use that knowledge to interact with your customers to answer questions, provide information and more.
Wow your customers with TouchGPT
In today’s digital world, customer engagement defines success. TouchGPT™ can help you deliver on your customer service promise like never before.
With TouchGPT™ by Yes Labs, you can offer your customers an incredibly effective automated customer service or support experience that feels personal, intuitive, and remarkably human.
Built with a deep knowledge of your company and marketplace, your Yes Labs TouchGPT™ private GPT is designed to understand and react with unprecedented accuracy and immediacy to your customers – and in a voice that “sounds like you.”
TouchGPT™ is redefining what’s possible in customer interaction technologies creating meaningful connections with your customers – while freeing your team to focus on additional strategic tasks.
TouchGPT™ is:
- Specifically tasked with customer service or support functions
- A robust GPT, equipped with an intuitive natural language interface
- Pre-trained on on an expansive library of hundreds of billions of parameters
- Custom-crafted with your organization’s unique data
- Sharpened by Yes Labs‘ cutting-edge market intelligence
- Wholly bespoke, rigorously private, and distinctively yours
TouchGPT can be a game-changer in customer relations for your organization.
By harnessing the power of generative AI specifically trained with your business data, TouchGPT™ offers a unique blend of responsiveness and personal touch that will set your customer service apart.
Imagine a system that not only “sounds like you” but also adapts to the subtle nuances of customer interactions, ensuring each engagement is as individual as your customers themselves. From handling inquiries with empathy and precision to providing tailored recommendations that resonate with your audience, TouchGPT™ elevates every aspect of your customers’ journey.
What’s more, TouchGPT™ enhances your team’s efficiency by automating routine tasks and freeing them up to focus on higher-level activities. Whether it’s through social media, email, or your website, TouchGPT™ ensures your brand voice is consistent, engaging, and unmistakably yours. And TouchGPT™ is on duty 25/8.
Step into the future of customer relations with TouchGPT™ and discover how your business can benefit from the perfect synergy of generative AI and deep customization.
Create happy customers automatically with TouchGPT.
With TouchGPT™, every customer interaction becomes a cornerstone for loyalty and satisfaction – automatically. That’s because TouchGPT™ is not just about automating processes; it’s about creating a deeply personal bridge between your brand and your customers. The precision and adaptability of TouchGPT™ can mean your customer service is not just efficient but also genuinely engaging and empathetic.
- Personalized Interactions at Scale
TouchGPT™ is designed to learn from every interaction, continuously improving its ability to serve your customers in a manner that feels personal. Each customer is met with responses that are not just relevant but also timely and tailored, mirroring a deep understanding of their needs and preferences. - Unmatched Responsiveness
Time is of the essence in customer service. TouchGPT™ ensures that your customers are not left waiting, providing instant responses that don’t compromise on quality or relevance. This level of attentiveness enhances customer satisfaction and can significantly reduce bounce rates and abandoned queries. - Consistency Across Channels
Whether it’s chat, email, or social media, TouchGPT™ delivers a consistent brand voice and quality of service across all platforms. This consistency is key to building trust and rapport with your customers, ensuring they have a seamless experience regardless of how they choose to interact with your brand. - Empowering Your Team
By handling routine inquiries and tasks, TouchGPT™ allows your team to concentrate on strategic initiatives and complex issues, enhancing job satisfaction and productivity. This shift not only optimizes your workforce but also drives innovation.
Join the revolution transforming customer relations with TouchGPT™. Experience the future of engagement where technology complements humanity, creating experiences that are not just efficient but also genuinely delightful and memorable for your customers.
TouchGPT application scenarios
Purpose
To enhance, through AI automation, the customer service experience for your online customers, making it highly personalized and efficient.
Scenario
As an online retailer, you are facing challenges in providing personalized, efficient customer service due to the high inquiry volumes and diverse customer needs caused by record sales.
Solution
Yes Labs builds a TouchGPT™ to act as an intelligent, AI-powered customer service assistant. Enhanced with a deep knowledge of your specific business and market, your TouchGPT™ private GPT model offers bespoke customer interactions at scale, significantly improving customer satisfaction and your company’s operational efficiency.
Purpose
To automate customer support by troubleshooting common issues customers have in implementing your SaaS.
Scenario
Your SaaS company caters to a segment of computer users who are not especially tech savvy. These users often have simple questions that are easily answered by the tech support personnel. But there are a lot of them! Your business is growing and with it so are the resources needed to support the customer base. You desire to automate the bulk of your company’s customer support in order to more efficiently and effectively serve the users while also lowering the burgeoning costs of your support department and freeing up your staff for more strategic activities.
Solution
Yes Labs builds a TouchGPT™, a private GPT focused solely on customer support, that leverages your organization’s data and market intelligence, a full corpus of the past interactions of your customer support team with your customers, all your company’s software manuals, FAQs, and support training materials and select portions of your code.
Purpose
To enhance the sales process by integrating an AI-driven chatbot on your website, offering personalized customer interactions to boost sales efficiency and satisfaction.
Scenario
In a competitive sales environment, engaging customers with personalized interactions is crucial yet challenging due to time and resource constraints. Your sales team struggles to provide customized attention to every inquiry, leading to missed opportunities and potential customer dissatisfaction.
Solution
Yes Labs builds a TouchGPT™ for your sales strategy, deploying an intelligent chatbot on your website. This solution is tailored to understand your offerings and customer base, enabling it to initiate personalized dialogues, recommend products, and automate follow-ups. It enriches the customer experience while freeing your sales team to concentrate on high-value tasks, thereby increasing sales conversions and customer loyalty.
“Three out of four C-suite executives believe that if they don’t scale artificial intelligence (AI) in the next five years, they risk going out of business entirely.”
“Three out of four C-suite executives believe that if they don’t scale artificial intelligence (AI) in the next five years, they risk going out of business entirely.”
Expert custom analysis & comprehensive report
Discover how AI can transform your business
Discover how AI can transform your business.
Get expert custom analysis and a comprehensive report with our
Use case:
A Yes Labs TouchGPT™ for automated content moderation
Purpose
Streamlining content moderation on a new social media platform.
Scenario
Your start-up social media platform faces challenges in efficiently moderating vast amounts of user-generated content to ensure it adheres to community standards without overly restricting free expression.
Solution
Yes Labs builds a TouchGPT™, a private GPT, enhanced with the organization’s data and market intelligence and trained on extensive datasets of your platform’s moderated content, user feedback, and specific community guidelines. Your custom TouchGPT™ assists human moderators, augment their content moderation efforts.
Purpose
To enhance public access to detailed information on healthcare regulations, streamline the process of submitting health-related forms, and provide clear, actionable public health guidance.
Scenario
Individuals and professionals often struggle to find specific information on healthcare policies, how to correctly submit required health documentation, and seek advice on public health practices. This complexity can lead to frustration and non-compliance, impacting public health outcomes.
Solution
Yes Labs customizes a TouchGPT™ chatbot for the health agency, incorporating a vast dataset that includes detailed healthcare policies, step-by-step form submission guides, and evidence-based public health recommendations. This tool is precisely tuned to offer accurate, context-aware answers, directing users to the right resources, forms, or guidelines online with ease. Implemented as the first line of support, the chatbot efficiently reduces staff workload by autonomously handling common inquiries, allowing human agents to focus on more complex support needs. This tailored solution not only improves public engagement with health agency resources but also promotes adherence to healthcare guidelines and practices.
Purpose
To significantly improve customer satisfaction and operational efficiency in the mortgage industry by automating responses to frequent inquiries, thus allowing human agents to focus on more complex customer needs.
Scenario
In the competitive and complex world of mortgages, customers often find themselves needing immediate assistance on various topics – from understanding loan terms to navigating the application process. Traditionally, this demand results in high volumes of inquiries for customer support teams, leading to long wait times and a strain on resources.
Solution
Yes Labs builds a specialized version of TouchGPT™, tailored exclusively to your mortgage business. Trained on company-specific data and policies, this advanced AI-driven chatbot is equipped with the knowledge to handle a wide range of customer queries, from the basics of mortgage rates and terms to more detailed explanations of the application process and document requirements, providing accurate, personalized responses in real-time.
Customers can interact with the chatbot via the company’s website or mobile app, receiving immediate assistance without the wait. This not only elevates the customer experience but also empowers human agents to dedicate their time to resolving more complex issues, enhancing overall productivity and customer satisfaction.
Purpose
To maximize the efficiency and accuracy of responses to consumer inquiries regarding customer rights, product safety, and scam warnings, aiming to increase public confidence and awareness in consumer protection efforts.
Scenario
Consumer protection agencies frequently encounter a high volume of inquiries concerning consumer rights, product safety regulations, and current scam alerts. Given the wide range of topics and the critical nature of the information, it’s vital that responses are both quick and reliable, to prevent misinformation and protect consumer interests effectively.
Solution
Yes Labs builds a TouchGPT™ model tailored for your consumer protection agency, designed to manage and accurately respond to consumer inquiries. This model is trained on your comprehensive dataset encompassing consumer rights laws, product safety guidelines, and the latest scam alerts, ensuring the public receives the highest quality information. By implementing this AI-driven chatbot, your agency can significantly reduce response times, increase public satisfaction, and more effectively mobilize consumer awareness and protection measures.
Expert custom analysis & comprehensive report
Discover how AI can transform your business
Discover how AI can transform your business.
Get expert custom analysis and a comprehensive report with our
Purpose
To significantly enhance production line efficiency by providing floor managers and operators instant, AI-powered support, reducing downtime and optimizing workflow.
Scenario
In a fast-paced manufacturing environment, production line managers and operators frequently encounter challenges that can lead to downtime and inefficiencies. These can range from equipment malfunctions to supply chain disruptions. Quick, informed decisions are crucial to maintain productivity and meet delivery deadlines.
Solution
Yes Labs crafts a TouchGPT™, a private GPT tailored exclusively for your manufacturing processes. This AI-driven chatbot is trained on your organization’s data, including equipment manuals and workflow protocols, and real-time production insights. It assists floor managers and operators by providing instant troubleshooting solutions, predictive maintenance suggestions, and real-time optimization advice. This bespoke solution not only minimizes downtime but also empowers your staff with data-driven decision-making capabilities, ensuring your production line runs smoother and more efficiently than ever before.
Purpose
To streamline the delivery of customized, enhanced communication regarding employee benefits.
Scenario
The complexity of employee benefits often leads to confusion and a multitude of inquiries directed at HR departments, straining resources and potentially affecting employee satisfaction due to the generic nature of responses.
Solution
Yes Labs builds a TouchGPT™, meticulously trained on your specific policies, benefits packages, and FAQs. This AI-driven platform offers employees 24/7 access to a confidential, intelligent chatbot that understands the nuances of your organization’s benefits. It ensures employees receive personalized, relevant information, significantly reducing the workload on HR staff by automating responses to common queries and providing tailored guidance. This innovation not only boosts efficiency and employee satisfaction but also secures sensitive information within the confines of your private GPT.
Your company's future: brightened by TouchGPT.
Envision a future where every customer interaction is transformed into an opportunity for engagement, satisfaction, and loyalty. This is the future TouchGPT™ promises.
- Revolutionary Customer Service
With TouchGPT™, your customer support transcends traditional boundaries, offering personalized, insightful solutions tailored to each individual. Imagine elevating customer satisfaction to unprecedented levels, with every interaction informed by a deep understanding of their needs and history. - Enhanced Engagement Strategies
Visualize your marketing efforts being refined with unparalleled precision, where every message is crafted to resonate with its intended audience. TouchGPT™ not only personalizes communication but also ensures it’s timely and impactful, setting a new benchmark for customer engagement. - Customized User Experiences
Finally – every product or service recommendation offered to a customer is spot-on, creating a seamless and intuitive user journey. TouchGPT™ enables you to anticipate and cater to customer preferences like never before, fostering loyalty and driving sales. - Innovation in Customer Insights
Freed from the constraints of generic analytics, your teams can delve into nuanced customer behavior and trends. TouchGPT™ helps you uncover and act on these insights, encouraging a culture where strategic innovation leads to growth. - A Competitive Edge in Personalization
In today’s market, a tailored approach is key to standing out. TouchGPT™ ensures your customer interactions are not just personalized but also secure, keeping you ahead in the race for relevance and connection.
Join the businesses not just adapting to the digital age but shaping it. With TouchGPT™, your journey towards creating exceptional customer experiences is not just envisioned—it’s practical, secure, and ripe with potential. Let TouchGPT™ be the cornerstone of your strategy, turning every touchpoint into a an opportunity for more success.
With Yes Labs, your organization can
automate, simplify, improve, streamline, analyze, predict, enhance, personalize, create, update, support, equip, train, implement, develop, augment, summarize, explain, process, troubleshoot, adapt, detect, deploy, leverage, recruit, produce, teach
like never before possible!
You want this. Your business needs this. Get in touch.
Stop WONDERING how to use AI in your business.
Quit WORRYING about your competitors getting there first.
Book a Yes Labs AI Pathfinder Analysis & Generative AI Report for your company and get all the answers.
Book a Yes Labs
AI Pathfinder Analysis & Generative AI Report
for your company
and get all the answers.
When you're ready to get serious about AI for your business, we're ready to get going.
$3,000
gets your company a Yes Labs
AI Pathfinder Analysis & Generative AI Report which includes:
gets your company a Yes Labs
AI Pathfinder Analysis & Generative AI Report which includes:
- A detailed 90-minute video-conference consultation with our team
- Expert analysis from AI specialists
- The comprehensive AI Pathfinder Report for your business.
- Custom strategies for AI implementation
- Insights to secure your competitive advantage
Reserve your AI Pathfinder Analysis & Generative AI Report:
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Right now.
Reserve your AI Pathfinder Analysis & Generative AI Report:
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Right now.
Availability is limited. Reserve your opportunity today.
Jumpstart your AI transformation with a single 90-minute conversation.
Jumpstart your AI transformation with a single 90-minute conversation.
There’s no need for the clutter of paperwork or unnecessary meetings. A proprietary, scripted video conference with your business leader(s) will give us all the information we need. This key session lays the groundwork for your customized Generative AI Report, which can steer your enterprise towards AI-powered innovation and growth.
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